QSS Overview
Your centralised dashboard for Quality, Safety, Security, and other management system performance metrics.
1 What's on this page
The QSS Overview provides a high-level snapshot of your organisation's quality, safety, security, and compliance performance. The page displays five key charts that update based on your selected filters.
Performance Charts
- Findings: Status breakdown of corrective action requests
- Reports: Current active reports by status (New, Active, Closed)
- Active Audits: Audit progress through workflow stages
Risk Analysis
- Risk Assessment Comparison: Pre- and post-mitigation risk tolerability
- Findings per Hazard: Distribution of findings across hazard categories
Access requirement: This page is available only to users with Investigator or Auditor roles. If you lack access, you'll see an access notification instead of the charts.
All charts update automatically when you change the period or QSS section filters at the top of the page.
2 Filtering data
At the top of the page, a filter bar allows you to refine the data displayed across all charts. The filter bar includes two key controls:
Period Selection
Choose a time period to analyse:
- All: Include all historical data (default)
- Specific months: Filter to a single calendar month
- Quarters: Filter to a calendar quarter (Q1, Q2, Q3, Q4)
- Years: Filter to a calendar year
QSS Section
Filter data by specific QSS section:
- Quality: Quality management system data
- Safety: Safety reporting and investigations
- Security: Security-related reports and audits
- Dangerous Goods: Dangerous goods reporting
- Ad Hoc / PIC Discretion / Duty Violations / Management of Change: Specialised reporting categories
- All sections (default): Show data across all QSS sections
How filtering works
When you change either the period or QSS section filter:
- All five charts refresh simultaneously to reflect the selected filters
- Each chart shows a loading indicator while data is retrieved
- If a chart fails to load, the error is logged but other charts continue to display
- Your filter selections persist while you remain on the page but reset when you navigate away
3 Understanding the charts
The page displays five charts arranged in a responsive grid layout. Each chart provides different insights into your QSS performance.
3.1 Findings chart
This chart shows the status breakdown of corrective action requests (findings) across the filtered period and QSS section. The chart displays counts for:
- Approved: Corrective action plans and implementation fully approved
- Rejected: Corrective actions rejected at any stage (Combined, CAP, SCAI, or LCAI)
- Draft: Corrective actions in draft status at any stage
- Pending Review: Corrective actions awaiting review
- Overdue: Corrective actions past their due date
- On Time: Corrective actions in progress and within their due date
This chart helps identify bottlenecks in the corrective action workflow and highlights overdue items requiring immediate attention.
3.2 Reports chart
This chart shows the count of active reports by their main status tab. The chart displays:
- New: Reports recently submitted and not yet assigned or started
- Active: Reports currently under investigation or in progress
- Closed: Reports that have been completed and closed out
This chart provides a snapshot of your reporting workload and helps identify whether reports are being processed in a timely manner.
3.3 Active Audits chart
This chart shows active audits by their workflow status. The chart displays counts for:
- Pending Start: Audits scheduled but not yet started
- In Progress: Audits currently being conducted (group item audit phase)
- Pending Close-Out: Audits awaiting close-out request submission
- Close-Out in Progress: Audits with close-out requests under review
- Close-Out Rejected: Audits with rejected close-out requests requiring rework
This chart helps audit coordinators track audit progress and identify audits requiring action to move forward.
3.4 Risk Assessment Comparison chart
This chart compares pre-mitigation and post-mitigation risk tolerability across risk assessments in the filtered dataset. The chart shows:
- Tolerability categories: Risk levels such as Intolerable, Tolerable, or Acceptable (based on your organisation's risk matrix)
- Pre-mitigation counts: Number of risks in each tolerability level before controls are applied
- Post-mitigation counts: Number of risks in each tolerability level after controls are applied
This chart demonstrates the effectiveness of your risk mitigation strategies by showing how risks shift to lower tolerability levels after controls are implemented.
3.5 Findings per Hazard chart
This chart displays the distribution of findings across hazard categories. The chart shows:
- Hazard categories: The hazard types defined in your organisation (e.g., Aircraft, Ground Operations, Human Factors, Organisational)
- Compliance types: Findings grouped by compliance type (e.g., Non-Compliance, Observation, Positive Finding)
- Finding counts: The number of findings for each hazard and compliance type combination
This chart helps identify which hazard areas generate the most findings and whether those findings represent non-compliances, observations, or positive findings.
4 When charts show no data
If a chart displays no data or an empty chart, this typically means:
- No data exists for the selected filters: Try changing the period or QSS section to see if data exists in other categories
- Recent system changes: If reports, audits, or findings were recently archived or deleted, they will no longer appear in the charts
- Data still loading: Wait for the loading indicator to disappear before concluding there is no data
If you believe data should be present but is not displayed, contact your system administrator or support team.