AI Assistant

1. Look for the yellow floating AI assistant button in the top-right corner of the screen (microchip icon) — it is visible on every page while you are signed in.
2. Click the button to open the chat window (slides in from the right).
3. Type your question and press Enter or click Send.
4. Click the close button (or press Esc) to close the chat window.

The AI Assistant can answer questions about any feature or workflow in Musket. Some examples:

The Assistant searches the Musket documentation to answer your question. It works best with specific, workflow-focused questions.

While the Assistant is working on your question, a status indicator appears in the chat window showing which search method is currently active:

Most questions are answered in the first stage. The second stage is used automatically when a deeper search is needed.

Type your question in the input area at the bottom of the panel and press Enter or select the send button. Animated indicators appear while a response is generating. Select Stop to cancel if needed.

Page context

When you are on a Musket screen, the panel header shows a "Viewing: [page name]" badge. This tells the AI Assistant which page you are on so it can tailor answers to the current context. A documentation link icon next to the badge can open the relevant docs page.

The AI Assistant remembers the context of your conversation within the current session:

• You can ask follow-up questions and the Assistant will understand the context of what you previously discussed.
• For example, after asking "How do I publish a flight?", you can follow up with "What happens after I publish?" and the Assistant will understand you are still asking about flights.
• Select Clear chat (bin icon) to start a new conversation and reset the context.

A small indicator in the panel header shows the connection state:

• Online (green dot): the assistant is ready to receive questions.
• Connecting... (grey dot): the panel is establishing or re-establishing its connection.

If the connection drops (for example, after inactivity or a brief network issue), the AI Assistant automatically attempts to reconnect. You do not need to refresh the page.

If the Assistant is generating a response that you no longer need:

1. Select Stop (square icon) while the response is being generated.
2. The response stops immediately. You can then type a new question.

If the AI Assistant cannot answer your question, you can escalate to the Musket support team:

1. Select the Escalate to support option in the chat window (headset icon, appears after you have sent messages).
2. The Assistant generates a transcript of your conversation.
3. This transcript is included automatically when you submit a support request, so the support team has the full context of what you asked.

• Be specific — "How do I assign a crew member to a flight?" gets a better answer than "flights".
• Use Musket terminology — terms like "flight schedule", "post-flight actuals", "sign-on", and "QSS audit" help the Assistant find the right documentation.
• Ask one question at a time — the Assistant handles focused questions better than multi-part queries.
• Use follow-up questions — if the first answer is not quite right, ask a clarifying question rather than starting over.

Header buttons help you manage the conversation:

• Clear conversation (trash icon): removes all messages and resets the panel.
• Contact Support (headset icon): opens the Contact Support panel with your current conversation history automatically attached as context.

• Contact Support
• Welcome & Documentation Home
• Logging In