Ad Hoc & Special Maintenance Tasks

Create a new ad hoc maintenance task when you identify work that needs to be tracked and completed:

1. Click the Submit new ad hoc task button in the top-right corner
2. In the task window, complete the Task Details section:
   • Title: Enter a clear, concise task name (required)
   • Description / Reason: Provide detailed scope of work, reason for the task, or reference to external documentation
3. Complete the Applicability section:
   • Component Type: Select from Airframe, Engine, Propeller, Airframe Part, Engine Part, or Propeller Part (required)
   • Component: Search for and select the specific component this task applies to (required)
   • Tech Log #: Optionally enter the technical log number if the task originated from a tech log entry
4. Set the Compliance Schedule:
   • Check Task is immediately due if the work must be completed before the next flight
   • Or leave unchecked and specify the remaining interval in flight hours, cycles, calendar days, or landings
5. Optionally attach Supporting Documents such as manufacturer bulletins, inspection photos, or work instructions
6. Click Submit to create the task

Modify task details before a job card has been created:

1. In the Open tab, locate the task you want to edit
2. Click the blue pencil button () in the Edit column
3. Update any of the task fields as needed
4. Click Submit to save your changes

Generate a maintenance job card to formally document and execute the work:

1. In the Open tab, find the task requiring a job card
2. In the Job Card column, click the Create Job button
3. Complete the job card window with:
   • Work performed details
   • Parts used
   • Time and materials
   • Certifying staff information
4. Upload supporting documents if required
5. Click Submit to create the job card

Once created, the job card code appears as a blue button in the Job Card column. Click the job card code to view details, or use the document buttons to access initial and completed job card PDFs.

Mark a task as complete once the maintenance work is finished:

1. Locate the task with an active job card in the Open tab
2. In the Job Card column, click the blue Complete button with the clipboard check icon ()
3. Review and confirm the completion details in the completion window
4. Add final notes or documentation if needed
5. Click Complete to close the job card

Completed tasks move to the Closed tab and show the completion date and time in the Resolved column.

Request additional time to complete a task when the compliance schedule needs adjustment:

1. In the Open tab, locate the task requiring an extension
2. In the Due column, click the interval badge (which may show as a coloured indicator based on time remaining)
3. Click the Request Extension option
4. Complete the extension request window:
   • Specify the additional interval needed (hours, cycles, days, or landings)
   • Provide justification for the extension
   • Attach supporting documentation if required
5. Click Submit to send the request for review

Extension requests appear in the Review Ext. column for authorised reviewers to approve or deny.

Authorised maintenance managers can review and approve or deny extension requests:

1. In the Open tab, look for tasks with pending requests in the Review Ext. column
2. Click the review button (shows count of pending requests if any)
3. Review the extension request details, including:
   • Current compliance interval
   • Requested additional interval
   • Justification provided
   • Supporting documents
4. Choose to Approve or Deny the request
5. Add review comments as needed
6. Click Submit to finalise the review

Cancel tasks that are no longer needed or have been superseded:

1. In the Open tab, find the task to cancel
2. Click the red trash icon button () in the rightmost column
3. Confirm the cancellation when prompted
4. Provide a reason for deactivation in the confirmation window
5. Click Confirm

Cancelled tasks move to the Cancelled tab where they can be viewed or re-opened if needed.

Restore a cancelled task back to active status:

1. Switch to the Cancelled tab
2. Locate the task to re-open
3. Click the green check icon button () in the rightmost column
4. Confirm the re-opening action

The task returns to the Open tab and can be worked on as normal.

The filter section below the search bar provides additional refinement options:

• Period Selection: Choose from preset time ranges (This Month, This Quarter, This Year, etc.) to filter tasks by creation date
• Custom Date Range: Select specific start and end dates for precise filtering
• Additional Filters: Use the filter dropdowns to narrow by aircraft, component type, or other criteria depending on your organisation's configuration

Filters work in combination with the active tab (Open, Closed, Cancelled) to show only relevant tasks.

Understanding the job card process helps ensure proper documentation:

1. No job card: Task shows a Create Job button - work has not started
2. Job card created: Job card code appears as a blue button - work is in progress
3. Job card completed: Completion date appears in the Resolved column - task is finished

The Job Card column shows different button combinations depending on job card status:

• Create Job: Blue button to initiate a new job card for the task
• Job card code (blue button): Click to view job card details in read-only mode
• Document buttons: View initial job card PDF or completed job card PDF (when available)
• Pencil icon: Edit job card details (only available before completion)
• Complete button (blue): Opens completion window to finish and close the job card
• Pencil icon (green): After completion, edit completion details if corrections are needed