Account Settings

The Account Settings page is your personal profile management hub. Here you can view and edit your personal details, update contact information, manage your login credentials, and maintain your digital signature and stamp for documents.

When you open the Account Settings page, you'll see your complete profile displayed across several sections. All information is shown in read-only format until you click the "Edit" button.

Personal details section

This section displays your core identity information:

• First name: Your given first name
• Middle name(s): Any middle names (optional field)
• Surname: Your family name or surname
• Date of birth: Displayed in day-month-year format
• Identity number: National identity or social security number
• Passport number: Your passport identification number
• Employee number: Your organisation's employee or staff number
• Gender: Your selected gender

Contact details section

View your communication and address information:

• Email address: Your primary email for system communications
• Phone number: Contact telephone number
• Residential address: Your home address displayed in a text block

Signature and stamp section

This section shows your uploaded digital signature and company stamp if you have uploaded them:

• Signature image: Your personal digital signature used for signing documents
• Stamp image: Company or professional stamp image (if applicable)
• Valid date ranges: Each signature/stamp shows when it becomes valid and when it expires
• Multiple versions: You may have different signatures/stamps valid for different time periods

Additional details section

If your organisation has configured custom profile fields, they appear in this section. These fields vary by organisation and may include:

• Base airport assignments
• Emergency contact information
• Licence numbers and expiry dates
• Medical certificate details
• Training completion dates
• Other organisation-specific information

The "Additional details" section only appears if your organisation has enabled custom fields and configured them to display on the My Portal page.

Login credentials section

View your current username and access security options:

• Username: Your current username (typically your email address)
• Change username button: Opens a window to update your username/email
• Change password button: Opens a window to update your password

To update your personal details, contact information, or signature, click the "Edit" button at the top-right of the page. This opens a comprehensive editing window where you can modify most fields.

Opening the edit window

1. Click "Edit": The button is located at the top-right corner of the page, next to a user icon
2. Window opens: A large window titled "Edit [Your Name]" appears
3. All sections visible: The window shows all editable sections with input fields

Editing personal details

In the Personal details section of the edit window:

• Text fields: First name, middle names, surname, identity number, passport number, and employee number can be edited directly
• Date picker: Click on the date of birth field to open a calendar selector
• Gender dropdown: Select your gender from the available options
• Required fields: Some fields like first name and surname are typically required and will show validation errors if left empty

Editing contact details

Update your communication information:

• Email address: This field is disabled in the edit window. To change your email, use the "Change username" button instead
• Phone number: Enter or update your contact telephone number
• Residential address: Use the text area to enter or update your full home address. You can include multiple lines for street, city, postal code, etc.

Managing signature and stamp

The Signature and stamp section allows you to upload and manage your digital signature and company stamp:

• Upload new images: Click "Choose File" to select signature or stamp images from your device
• Supported formats: PNG, JPG, or other common image formats
• Valid date range: Set when the signature/stamp becomes valid and when it expires
• Multiple versions: You can have multiple signatures/stamps valid for different time periods (e.g., when your company stamp design changes)
• Preview: The window shows thumbnails of uploaded images
• Cropping: Some implementations allow you to crop and adjust the uploaded image

Editing additional details

If custom fields are configured by your organisation, they appear in the Additional details section with appropriate input types:

• Text fields: For free-text information
• Date pickers: For dates like licence expiry or medical certificate dates
• Dropdowns: For selecting from predefined options
• Related object selectors: For linking to airports, other users, or system entities

Saving your changes

Once you've made all necessary edits:

1. Review your entries: Check that all information is accurate
2. Click "Submit": The button at the bottom of the window saves all changes
3. Validation: The system validates required fields and data formats
4. Processing: A "Submitting..." message appears with a spinner while changes are saved
5. Confirmation: The window closes automatically and your profile page refreshes with updated information

If validation errors occur, they appear as red messages next to the affected fields. Correct the errors and click "Submit" again. Click "Cancel" at any time to close the window without saving changes.

Your username is also your email address for system communications. Changing your username requires password verification for security and sends a confirmation email to your new address.

Opening the change username window

1. Scroll to Login credentials: This section is at the bottom of the Account Settings page
2. Click "Change username": A blue button opens the change username window
3. Window title: The window opens with the title "Change email"

Changing your username

Complete the form to change your username/email:

1. Password: Enter your current password for verification
2. Current email: Your existing email is shown in a disabled field for reference
3. New email: Enter your new email address/username
4. Confirm email: Re-enter your new email address to confirm
5. Validation: The confirm field shows a green checkmark when it matches the new email or a red error if it doesn't match

Email confirmation process

After submitting the change:

1. Password verified: The system checks that your current password is correct
2. Availability checked: Confirms the new email/username is not already in use
3. Confirmation email sent: An email is sent to your new email address with a confirmation link
4. Check your inbox: Open the email and click the confirmation link
5. Email confirmed: Your username is updated after you confirm via the link
6. Login with new username: Use your new email address to log in on your next session

Common validation errors

You may encounter these errors when changing your username:

• "Password incorrect": The current password you entered doesn't match. Verify and try again
• "The username '[email]' already exists": Another user has registered with this email. Choose a different email address
• "Confirmed email does not match new email": The two email fields don't match. Ensure you've typed the same email in both fields
• Invalid email format: The email address format is incorrect. Ensure it follows standard email format (e.g., name@domain.com)

Update your account password regularly to maintain security. Password changes require you to provide your current password and meet minimum security requirements.

Opening the change password window

1. Scroll to Login credentials: This section is at the bottom of the Account Settings page
2. Click "Change password": A blue button opens the change password window
3. Window title: The window opens with the title "Change password"

Changing your password

Complete the form to update your password:

1. Current password: Enter your existing password for verification
2. New password: Enter your new password following the minimum requirements
3. Reveal password: Click the eye icon to toggle password visibility while typing
4. Confirm new password: Re-enter your new password to confirm
5. Validation: The confirm field shows a green checkmark when it matches or a red error if it doesn't

Password requirements

Your new password must meet these minimum security requirements (hover over the information icon for a reminder):

After changing your password

Once your password is successfully changed:

• Immediate effect: Your new password takes effect immediately
• Current session: You remain logged in on your current device
• Next login: Use your new password the next time you log in
• Other devices: You may need to log in again on other devices using your new password

Common validation errors

You may encounter these errors when changing your password:

• "Please check your old and new password": General error indicating the current password is incorrect or the new password doesn't meet requirements
• "Confirmed password does not match new password": The two password fields don't match. Ensure you've typed the same password in both fields
• "Passwords must have at least one special character": Add a special character like !@#$%^&*
• "Passwords must have at least one uppercase letter": Include at least one capital letter
• "Passwords must be at least 10 characters": Your password is too short. Extend it to meet the minimum length

All authenticated users can access their own Account Settings page. This is a universal feature available to everyone in the system, from crew members to administrators.

What you can always edit

Standard fields that you can typically edit yourself:

• Personal details: Names, date of birth, identity numbers, passport number
• Contact information: Phone number and residential address
• Signature and stamp: Upload and manage your digital signature and company stamp images
• Login credentials: Change your username/email and password with proper verification

Organisation-controlled fields

Some fields may be managed by administrators in your organisation:

• Employee number: May be set by HR or administrators
• Custom fields: Some additional details may be read-only or restricted based on organisation policy
• Role assignments: Your system roles and permissions are managed by administrators, not through this page

Access from the navigation menu

The Account Settings page is accessible from multiple locations:

• Top-right user menu: Click your name or avatar in the top-right corner and select "Account Settings" from the dropdown
• My Portal menu: Navigate to My Portal section in the main navigation menu
• Direct link: The page is located at /accountsettings in your browser