Crew & Scheduling Setup

Who does this: System Administrator

For each pilot, complete both steps:

1. Assign the Flight Deck Crew system role — via Administration → User Management (in the user's profile) or via Role Management → Flight Deck Crew → assign member.
2. Go to Staff Management → Crew & Staff Register. Find the pilot → click Endorsements → assign the correct flight crew endorsement (e.g. Captain B737, First Officer A320).

For each cabin crew member (if applicable), complete both steps:

1. Assign the Cabin Crew system role — via Administration → User Management (in the user's profile) or via Role Management → Cabin Crew → assign member.
2. Go to Staff Management → Crew & Staff Register. Find the cabin crew member → click Endorsements → assign the correct cabin crew endorsement.

Full details: User Management  |  Role Management  |  Crew & Staff Register — Endorsements

Who does this: System Administrator

If you need to distinguish between different groups of pilots (e.g. permanent and freelance), the recommended approach is:

1. Assign the Flight Deck Crew system role to all pilots — this is always required.
2. Create additional custom roles for sub-groups — for example, Fulltime Pilots and Freelance Pilots.
3. Assign the applicable custom role to each pilot as well.

This approach allows you to:

• Filter by Flight Deck Crew on any page to see all pilots.
• Filter by Fulltime Pilots or Freelance Pilots to see only that group.
• Scope compliance documents by sub-group — for example, a Freelance Contract document can be required only for the Freelance Pilots role.

The same pattern applies for cabin crew sub-groups — for example, Fulltime Cabin Crew and Contract Cabin Crew — if your operation needs that level of distinction.

Full details: Role Management

Who does this: System Administrator / Chief Pilot / Cabin Crew Manager

Define what documents each role must hold. This drives what is tracked in Crew & Staff Register and visible in each user's own compliance portal.

• Go to Staff Management → Settings → Licence & Document Types.
• For each document type (Class 1 Medical, ATPL, Type Rating, Freelance Contract, etc.), assign an Applicable Role:
  • Class 1 Medical → assign to Flight Deck Crew (applies to all pilots)
  • Freelance Contract → assign to Freelance Pilots (applies only to that sub-group)
  • Company Induction → assign to a broader role or leave open if it applies to all staff
• Once configured, Musket tracks document currency and expiry for each applicable staff member automatically.

Full details: Compliance Documents Structure  |  Add Document Items  |  Staff Management Settings

Who does this: System Administrator / Chief Pilot

Flight & Duty Period (FDP) regulations define the duty time rules Musket enforces for each flight. Regulations are not pre-seeded with values — they must be configured for your operation.

In the meantime — to get started quickly:

1. Go to Staff Management → Settings → Regulations.
2. Review the pre-seeded regulation names (e.g. Part 91, Part 135, Part 121). Rename them to match the actual regulation names applicable to your operation (e.g. "Commercial Air Transport", "Non-Commercial", "Part 135 Charter").
3. Each flight in Musket is assigned a regulation — this is how Musket knows which FDP rules to enforce for that specific flight. Regulation names must be correct before flights are added.

Global definitions — also review in the Regulations settings: Local Night definition, Off Day definition, and similar parameters. Musket Support can assist with these definitions, or they can be set manually.

Full details: Regulations  |  Regulation Definitions  |  Staff Management Settings  |  Contact Support

Who does this: System Administrator / Chief Pilot / Cabin Crew Manager

Flight Crew Positions define the labels used when assigning crew to flights. This is not the same as roles — positions are purely for rostering crew onto flights.

• Go to Staff Management → Settings → Flight Crew Positions.
• Review the default positions. Add, rename, or remove as applicable to your operation.
• If your operation uses cabin crew, add cabin crew positions here too (e.g. Senior Cabin Crew, Cabin Crew).

Full details: Flight Deck Crew Positions  |  Cabin Crew Positions  |  Staff Management Settings

Who does this: System Administrator / Operations Manager

Most scheduling settings are pre-seeded with sensible defaults. Review the following:

• Flight Types — update this for your operation. Flight Types classify each flight (e.g. Charter, Training, Positioning, Maintenance Ferry). The defaults may not match your operation's terminology. Review and adjust.
• Default departure/arrival airports — set your primary base airports as defaults if useful.
• Default turnaround time — set a sensible default for scheduling efficiency.
• Auto-generated flight numbers — useful for non-scheduled operators who do not use structured IATA flight numbers. Enable if applicable.
• Manual flight approval workflow — if flights should go through an approval step before being finalised, enable this here.

Full details: Flight Types  |  Scheduling Settings

Who does this: System Administrator / Operations Manager

Musket pre-seeds standard IATA delay codes and standard MVT (Movement) message templates. For most operators, these defaults are functional out of the box — you do not need to rebuild from scratch.

• Review the delay code list and remove or rename any that are not applicable.
• Review the MVT message templates if your operation sends automated movement messages.
• Review crew brief and de-brief templates if applicable to your operation.

Full details: Delay Codes  |  MVT Messages  |  Crew Brief Templates  |  Flight Operations Settings

Who does this: System Administrator

The Musket App is the mobile interface used by pilots and crew. Configure it via Administration → Global Settings → EFB Settings.

• Decide what pilots can do in the app: view documents, capture block times and fuel, create flights, sign on/off duties.
• By default, the app provides read-only access — enable write access for the features your pilots need.

Aircraft Mode (for shared devices):

• If your operation uses shared iPads or tablets assigned per aircraft (rather than per pilot), enable Aircraft Mode.
• In Aircraft Mode, all pilots use shared Aircraft Mode credentials on that device — pilots do not log in with their personal account on the shared device.
• Distribute the Aircraft Mode credentials to your pilots and operations team so devices can be set up.

Full details: Global Settings — EFB Settings

Crew & Scheduling Setup is now complete. Continue with the remaining setup areas:

• QMS & SMS Setup — safety, quality, security, and DG management systems
• Maintenance Setup — maintenance tracking, MEL, technical directives
• Commercial Setup — quoting, fees, clients, invoicing
• Data Imports — import historical data from previous systems
• Integrations — connect with third-party systems