Commercial Setup
Set up quotes, client management, and fee structures for your operation.
1 Prerequisites
Complete these first (from Core Setup):
- Aircraft Types — required before aircraft rates or quotes can be configured.
- Currencies & Exchange Rates — set your default currency and add initial exchange rates in Global Settings before entering fees or generating quotes. Stale or missing rates will affect quote accuracy.
2 Step 1 — Aircraft Rates
Who does this: Commercial Manager / Finance / Operations Manager
This is the minimum required to generate a quote. Define the rate at which each aircraft is charged.
- Go to Services & Fees → Aircraft Fees.
- For each aircraft (linked to its Aircraft Type), define:
- Default speed — used for distance and time calculations in quote routing.
- Cost per distance and/or cost per hour — whichever applies to your billing model.
Full details: Aircraft Cost Profiles | Aircraft Fees
3 Step 2 — Add Clients
Who does this: Commercial Manager / Finance
Client records are required when generating quotes. Add your clients before creating your first quote.
- Go to Client Management → Clients — add your client records (company name, contact details, billing information).
- Configure payment methods in Client Management → Settings.
Full details: Clients | Payment Methods | Client Management Settings
4 Step 3 — Quote Configuration
Who does this: Commercial Manager / Finance
Before generating your first quote, review the default quote settings. Correct defaults save time and ensure consistency across all quotes.
- Go to Quotations → Settings → Quote Configurations.
- Review and adjust:
- Default currency — used as the default across all quotes in this configuration.
- Financial display — whether to include VAT and discount, and whether to show them on quote and invoice documents.
- Company details on PDFs — company name, address, VAT number, and banking details that print on all quote and invoice documents.
- Branding — upload a header and footer image for your quote and invoice documents.
- Document numbering — set the prefix and starting number for quotes, proforma invoices, cash sale invoices, invoices, and credit notes.
- Route table display options — choose what columns appear on the quote (departure date, STD/STA, distance, cost, route totals, excess EET).
- Terms & Conditions — set the T&C text that appears on quote PDFs and separately on invoice PDFs.
Full details: Quote Configurations | Quotations Settings
5 You Can Now Create Quotes
The optional steps below are not required to start quoting, but make high-volume quoting significantly faster and more consistent over time.
6 Optional — Build Your Fee Structures
Who does this: Commercial Manager / Finance / Operations Manager
6.1 Airport Fee Types
Default fee types (Landing Fees, Passenger Fees, Navigation Fees, etc.) are pre-seeded in Musket. Review and adjust in Services & Fees → Settings. Add any custom fee types your operation uses.
Full details: Airport Fee Types | Services & Fees Settings
6.2 Aircraft Cost Profiles
Back in Services & Fees → Aircraft Fees — add costs that always apply to a quote regardless of route (e.g. minimum crew expenses, handling minimums). Specify whether each cost applies per leg or per trip.
Full details: Aircraft Fees
6.3 Country Fees (Recommended approach for airport fees)
Rather than setting individual fees airport by airport, Country Fees allow you to define classes of fee structures and associate those classes with multiple airports at once.
- Create fee classes (e.g. ECAC Member States, African States, High-Cost Airports).
- Assign multiple airports to each class.
- When quoting, the class fee structure is applied automatically to all airports in that class.
This approach is far easier to maintain across a wide network than maintaining individual airport fee records.
Full details: Manage Country Fee Categories | Country Fees
6.4 Airport Services & Fees (individual)
Use individual airport fee records only for major, frequently operated airports or your home bases where fees are unique enough to warrant it. Very cumbersome to maintain across a large network — prefer Country Fees for the majority.
Full details: Airport Services & Fees
6.5 Handlers & Fuelling Providers
Build your registry of preferred ground handlers and fuel suppliers.
- Handlers — go to Services & Fees → Handlers. Add handling agents with their contact details and default fees per airport.
- Fuelling Providers — go to Services & Fees → Fuelling Providers. Add fuel suppliers with fuel price records.
Full details: Handlers | Fuelling Providers
6.6 Route Templates
Pre-build commonly used routes with standard waypoints, legs, and associated fees. When quoting, select a route template to populate the routing instantly.
Go to Quotations → Routes.
Full details: Quotation Routes
6.7 Quote Templates
Create reusable quote templates from existing quotes. When a new trip has a similar fee structure to one you've done before, copy the template and adjust as needed — much faster than building from scratch.
Full details: Quotes
7 Passenger Services (if applicable)
Who does this: Commercial Manager / Operations Manager
If your operation issues passenger tickets, configure the passenger services module before processing your first booking.
- Go to Passenger Services → Settings.
- Configure ticket layouts, branding, and passenger document types (passport, visa, etc.).
Full details: Ticket Configurations | PAX Document Types | Passenger Services Settings | Bookings & Tickets
8 What's Next
- Data Imports — import historical data from previous systems
- Integrations — connect with third-party systems and booking platforms